FAQs
When will my order arrive?
Our standard production time ranges from 1 to 5 business days, and the transit time will vary based on the selected shipping method.
Proof requests may extend production time.
See the shipping tab on your selected item for more information.
What is included in my order?
We only provide signage and small sign stands. We do not provide any frames, easels, large stands, hanging hardware, florals, balloons, etc.
Will I receive a proof of my sign?
With the exception of seating charts, proofs are not sent unless purchased. To purchase a proof for your order, please follow the link here.
Do you accept returns or exchanges?
Because each sign is made to order, we do not accept returns. If your sign arrives damaged, we will send a replacement.
How can I contact you?
Please write us a message through our contact page or email us at hello@paperandpineco.com.