FAQs
When will my order arrive?
Our standard production time ranges from 1 to 5 business days, and the transit time will vary based on the selected shipping method.
Proof requests may extend production time.
See the shipping tab on your selected item for more information.
What is included in my order?
We only provide signage and small sign stands. We do not provide any frames, easels, large stands, hanging hardware, florals, balloons, etc.
Will I receive a proof of my sign?
With the exception of seating charts, proofs are not sent unless purchased. To purchase a proof for your order, please follow the link here.
Do you accept returns or exchanges?
Because each sign is made to order, we do not accept returns. If your sign arrives damaged, we will send a replacement.
How can I contact you?
Please write us a message through our contact page or email us at hello@paperandpineco.com.
Check out our 10,000+ reviews on Etsy
Brooke HinkleTurned out amazing! Absolutely loved our Welcome Sign!
Shannon GouletThis exceeded my expectations! It was gorgeous and the quote was perfect for wedding. We placed it near us when we got married. Contacted seller because I ordered it close to the wedding date. She made sure we got it on time and I was over the moon!
Lise WilliamsThe sign came much quicker than expected and was perfect. It looked wonderful and we loved it for my daughter’s wedding day. Thank you so very much!!
Jessica JatisBeautifully made and shipped super quickly. Also had great communication with the shop. Super happy with the seating chart and received several compliments.
Lauren EskridgeThis came so quickly I was amazed! Quality was great at a good price point. Would definitely use again!